Returns & Exchanges
At Growth Express, we stand by the quality of our products and offer a 30-day return window to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we provide a streamlined process for returns and exchanges to keep your experience seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5 to 7 business days.
